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News

SCONUL Focus 64

09/09/15

Issue 64 of SCONUL Focus has been published on the theme of “Knowing our customers and meeting their needs”. Download the entire issue or individual articles here. This issue examines many ways in which[...]
User Experience and Success
Tags: 
customer services
Employability
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Publication

UCL Main & Science Libraries

07/09/15
User Experience and Success
  • Read more about UCL Main & Science Libraries

Knowing your customer

07/09/15
User Experience and Success
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‘We all work in a library, so what could possibly be done differently?’ A Customer Services benchmarking project

30/06/11
  • Read more about ‘We all work in a library, so what could possibly be done differently?’ A Customer Services benchmarking project

News from member libraries

04/10/11
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