NSS 2025 results for libraries
09 July 2025 
Noura Mokhtar, Project Manager
The latest NSS results, published today, show continuing high levels of student satisfaction with university libraries' support for students. The results for question 20 "Q20: How well have the library resources (e.g., books, online services and learning spaces) supported your learning?" give an average score across the UK of 90.1*, up on last year’s score of 89.8 and showing the second most positive rating for any aspect of student satisfaction covered by the NSS after Q1 on the quality of teaching.
Particular praise should go to the following libraries which achieved the highest positive ratings for their students in response to Q20 among SCONUL members:
- Northern School of Contemporary Dance (100%)
- Royal College of Music (97.7%)
- University of Oxford (97.4%)
- Royal Conservatoire of Scotland (96.8%)
- London Contemporary Dance School (96.6%)
- Arts University Plymouth (96.3%)
- Harper Adams University (95.1%)
- Edge Hill University (94.9%)
- and 10. Arts University Bournemouth and University of Cambridge (94.8%)
More information regarding the National Student Survey (NSS) is available here: https://www.officeforstudents.org.uk/data-and-analysis/national-student-survey-data/
The results for the library question for all survey participants back to 2008 are available for members here.
* Figures are for NSS 2025 positivity measures for all students, all modes.