NSS results for libraries
10 July 2024 
Lisa McLaren, Deputy Director
The NSS results, published today, show continuing high levels of student satisfaction with university libraries' support for students. The results for question 20 "Q20: How well have the library resources (e.g., books, online services and learning spaces) supported your learning?" give an average score across the UK of 89.8*, up on last year’s score of 89.5 and once again the second most positive rating for any aspect of student satisfaction covered by the NSS.
Particular praise should go to the following libraries which achieved the highest positive ratings for their students in response to Q20:
- University of Oxford (97%)
- Royal College of Music (96%)
- University of Cambridge and Royal Conservatoire of Scotland (95.2%)
- Royal Welsh College of Music and Drama (94.6)
- The University of Lancaster (94%)
- University of Dundee (94%)
- Rambert School of Ballet and Contemporary Dance (93.8%)
- Middlesex University and University of St Andrews (93.4%)
- University of Worcester and University of Aberystwyth (93.3%)
- The Arts University Bournemouth (93.1%)
More information regarding the National Student Survey (NSS) and the full results for 2024 are available from the OfS.
* Figures are for NSS 2024 positivity measures for all students, all modes.
Please see our spreadsheet for historical data